Educate your customers
Educate Your Customers
Educate them about what, you may be thinking. Well, consider this, many businesses focus solely on attracting new customers, but you NEED to spend a good chunk of your time retaining current and former customers. These are people you already know to be a good sales potential…they’ve already bought from you!
Take the time to market and sell new products to your old customers and less time trying to sell old products to new customers and you will see a drastic change in your sales, customer quality and branding position.
Here are a couple of key elements to use to retain your current customers:
- Stay in contact: This means by phone, email, e-newsletter, in person-by pigeon if you have too!
- Post-Purchase Assurance: This means you need to follow up with customers. Your customers need to feel like they are being supported for their purchase and with the item they purchased. How many times have you purchased a product, then felt completely abandoned? Something as simple as a Thank You note with your contact or customer service information can go along way in retaining a great customer.
- Deals & Guarantees: Always offer your current customers the best deals and guarantees you have. Show them you appreciate their business or even come up with a club specifically to reward loyal customers. You can also do this with a preferred pricing option.
- Integrity: Using good business practices and simply upholding integrity, dignity and honesty go along way with customers. Let’s face it, there’s a lot of swindling and crap out there and the safer and more confident you make your customers feel, the more they will trust you and that makes for an amazingly supportive and loyal customer.
There are three cornerstone ideas to a successful business:
- Quality product/service
- Offering useful products/services that solve a problem for or enhance the life of a customer
2,204 Responses to “Educate your customers”
Shawnsobby said...
Airbus exploring double-level airplane seat design
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If you’ve seen images of the infamous double-level airplane seat concept and thought “that’s never going to happen” — maybe think again.
Aviation start-up Chaise Longue, the brains behind the controversial dual-level seat, announced today it’s “exploring some early stage concepts” with aviation giant Airbus.
This collaboration with an aircraft manufacturing heavyweight is a significant step in this seat design’s journey from college student project to potential in-air reality.
Designer and Chaise Longue CEO Alejandro Nunez Vicente tells CNN Travel he’s thankful Airbus sees “the true potential of two-level seating.”
An Airbus representative confirmed to CNN Travel that “Chaise Longue is exploring some early stage concepts with Airbus on two-level seating solutions for Airbus commercial aircraft.”
The representative added that “given the nature of this early phase level,” Airbus preferred “not to further comment at this stage.”
The crux of Nunez Vicente’s Chaise Longue seat design is the removal of the overhead cabin to allow two levels of seats in a single aircraft cabin.
The idea is that travelers would have the option of booking the top row or the bottom row — and while the lower level might look less-than-appealing in photos, bottom passengers would be able to stretch out their legs and enjoy extra leg room. The top level is also designed to give “larger recline angles” and “leg-stretching possibility” than your average economy airplane seat, says Nunez Vicente.
Nunez Vicente initially developed the design for economy cabins before last year premiering a business class/first class iteration.
CNN Travel tested out early prototypes of both concepts and concluded that while the lower level has definite claustrophobia potential, the increased leg room could cancel out the potential cabin fever for some passengers.
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RobertEmarl said...
While Trump craves political glory Zelensky is fighting for something far more profound: his country’s survival now and as a future viable independent sovereign state. Trump’s decision to open talks with Russia in Saudi Arabia on Tuesday without Ukraine raised fears he’s targeting a quick agreement with Putin that he’d then impose on Kyiv. ?????? ??????? ????? Zelensky warned last week at the Munich Security Conference that he would “never accept deals made behind our backs without our involvement.” But if Trump walks away Zelensky would have to decide whether to fight on without US arms and ammunition and to rely on Europe’s lesser punch. ?????? ???? ??????? Zelensky understands that he can’t count on US support with Trump in the White House and said last week it was time to form a European army because “the old days are over when America supported Europe just because it always had.” Trump has given few signs that he’s got Ukraine’s interests at heart. Last week for instance he echoed one of Putin’s rationales for the war saying that Ukraine’s NATO aspirations helped trigger Russia’s invasion. This new US empathy with the invader rather than the invaded party is why Europe’s participation in peace talks is necessary to even the playing field. But Trump is already looking beyond Zelensky who was the recipient of the telephone call that led to Trump’s first impeachment in his first term. He said last week that Ukraine needs elections “at some point” after a peace deal and archly noted that Zelensky’s poll numbers were “not great.” This is another Russian talking point that Trump has picked up — even though the idea that Putin who sustains his long rule with sham elections has any credibility in talking about elections is absurd. ?????? ???? https://kra29cc-at.com