5 Killer Mistakes -Part 1

Posted by vernonsimpson on February 11, 2013

There are 5 big mistakes you can do that will kill a deal with a big fish. They are:

  1. Not meeting the client’s expectations
  2. Mishandling a client crisis
  3. Taking on more than you can handle
  4. Putting all your eggs in one basket
  5. Up cash creek without a paddle

Any one or combination of these can not only kill the partnership, but have the ability to take down your company as well. We’re going to take a bit of time to talk about each one of these, in this lesson we’ll cover the first two.

Not Meeting Client’s Expectations

It’s essential you give your client’s exactly what you promised during the negotiation portion of your relationship. If an event does happen where there is no way to meet the client’s expectations, not only do you have to find a way to fix the situation, but you also have to find out where it all went wrong.

A couple of things could have contributed to this problem:

  1. Bad salesmanship. This could mean the salesperson was trying too hard to seal the deal and didn’t listen to the client’s needs.
  2. Lack of communication. This breakdown occurs between the salesperson and your operations department.

In order to avoid these mistakes, you need to put a clear plan of action into place that all of your sales staff needs to follow:

  • Think before you speak.
  • Give yourself a break.
  • Perfect your process.
  • Pre-format over-deliverables.
  • Stay hands-on throughout the entire process.
  • Define success.

Mishandling a Client Crisis

Crisis’ will happen, but how you respond and fix them will define your company and interaction with your clients’. You need to respond quickly and effectively. This will help you gain even more trust and confidence from your client.

Some simple tips can help you deal with any client crisis:

  • Take responsibility and apologize no matter who is at fault.
  • Act swiftly and effectively.
  • Step in and take control of the situation.
  • Never point fingers or place blame.
  • Stay in constant communication with your client.
  • Stay calm throughout the situation.
  • Keep your eye on the ball.

Now, that you know the top two mistakes you can make to kill a big fish deal, you’ll know better how to avoid making these mistakes in the first place and know how to put a plan of action into place in case of a crisis.

If you need help with any of this, try our FREE test drive on this site or make an appointment with me In the last post we talked about negotiating with your big fish and how to nurture and build on the relationships you are creating. Today we’ll talk about the power your fish has and how to utilize that for your benefit.

One of the most important aspects of this is to keep your cheerleader cheering. This refers to the ally you created in the company and who needs to stay loyal to you for you to continue a profitable partnership with your fish. You can keep your champion going by offering or doing a number of things to show appreciation. Some of these things are:

  • Share the limelight.
  • Help them; thank their company with new products and services.
  • Emotionally connect them to your company.
  • Know when to leave them alone.
  • Keep your “family” happy.
  • Stay on the front lines.

Now that you have some ideas of how to build solid relationships, you need to seek out people to build these relationships with. These alliances will help you get bigger clients that stay with you forever. You can often get in the door by offering them something in exchange for something they need:

  1. Power
  2. Information
  3. Better work experience

These are all great ways to feed your alliance. You need to go into a relationship considering the things a big fish can offer you besides money. These can include:

  • The opportunity for your business to expand
  • The opportunity to learn from the experience and find ways to grow
  • The opportunity to improve your processes, systems and other means of doing business

These are some of the best ways to keep your alliances going strong and your partnerships fresh and content.

If you need help with any of these tactics, try our FREE test drive on this site or make an appointment with me by clicking this link:  https://my.timedriver.com/62NK1 for great tools and resources that can help you every step of the way.

Next time we’ll talk about the 3rd and 4th killer mistake you can make in working with big fish clients.

Until the next time

Vernon Simpson, Nydes Business Coach,

Coaching Business Owners and Executives to their next level of Excellence

 

23,089 Responses to “5 Killer Mistakes -Part 1”

  1. ???? ? ??? said...

    Small-scale repeats in tender furnishings like cushions and upholstery of a bigger-scale pattern discovered at the windows is a well-tested technique.

  2. ???? said...

    He was off, drunk.’ Jamie tried calling him to get him to intervene, ‘and he didn’t decide up.

  3. ???? ??? mp3 said...

    Katz, Jonathan M. (26 August 2021).

  4. ???? ??j said...

    Not only that, however on my proper aspect, if I start him on the correct facet for an train, it’s typically a calm train, so my absence conduct, my down keep, begins on the correct aspect first, because my ship away starts on my left side.

  5. ?? ?? said...

    Pay down mortgage with the lump sum.

  6. ??????????????? said...

    The handbook was geared toward its female lecturers and demonstrators whose jobs were to guide Britain’s housewives on the perfect and most efficient methods to electrically equipping their properties.

  7. ?????????6 said...

    Parents with youngster under 18 living at dwelling are nearly twice as prone to have smart home products than these with no kids (forty two per cent v 23 per cent).

  8. ? ??? ??. said...

    From these sources Christianity later borrowed all its symbols and ceremonies.

  9. ???????????????? said...

    Most likely your veil would be totally different and you need to be wearing the right one in keeping with your veil and vice versa.

  10. ol????? ?? said...

    Wisdom solely begins once we let within the grief and rage of understanding climate breakdown.

  11. ??? ?? said...

    These are the toilers of Maitreya who make ready the treasures for thee.

  12. ?????? said...

    For public providers, significantly with the Woman Guides Affiliation.

  13. ?????? ?? said...

    Richard Charles Catling, OBE, Commissioner of Police, Kenya.

  14. ? ???? said...

    John Denis Mahon, Artwork Historian.

  15. ?????????? said...

    Gaining esteem, rising financial benefits, and enhancing one’s health, this stone is helpful for all.

  16. ?? ?? ?? said...

    These eating places pride themselves on providing an extensive menu that represents diverse regional cuisines from various elements of Mexico.

  17. ?????? ???? ??? ?????? said...

    ??? ????? ?????????? ????????? ???? ????????? ???? ????

  18. ?????? ???? ??? ??????????? ????? said...

    ??? ????? ?????????? ???? ??? ????? ???? ???? ??? ?????? ????

  19. ?????????? ? ?????? said...

    ????? ??? ? ?????????? ????? ? ??????? ?????????? ???????????

  20. ??????? ?????????? said...

    ????? ??? ? ?????????? ? ?????? ???????? ?????????? 3 ???????

  21. ?????????? said...

    Mary Elizabeth Annie Goddard, Sub-Postmistress, Blaisdon, Longhope.

  22. ????????? ????? Xiaomi ?????? said...

    ?????????? ?????? ???????????????? ????????? ?????????? ??????????. ????? ?? ?????? ????????? ????? xiaomi ? ?????? ?????? ?????????? ?? ?????: ??????????? ????????? ????? xiaomi ???? ??????? ?????????? ???????? ????????????? ?????? ?????????? ? ??????? ??? ? ??????? ?? ???

  23. ???????? ?? said...

    ?????4????FIFA??????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

  24. ????? ?? said...

    ?????????????King & Prince????King
    & Prince??????????MC??????????????2?????????????E???BS1?BS??????????????????????????????????????????????????????????????

  25. ?????? ???? ??? ?????? said...

    ??? ????? ?????????? ??????? ????????? ?????? ???? ????????? ?????? ? ??????

  26. real online earning app in pakistan said...

    Best Apps to Make Money in Pakistan To Start Making Money Unusual Ways to Make Money in Pakistan For Quick Earnings For Beginners and Professionals with a high rating and positive reviews Safe ways to earn money in Pakistan through applications Modern ways to earn money in Pakistan through applications How to make money without leaving home in Pakistan to increase financial flow Effective strategies for making money in Pakistan through apps with minimal effort and maximum return which are worth trying for making money quickly which will suit every user which will help you achieve financial stability Legal ways to earn money in Pakistan through apps to improve financial situationonline earning app in pakistan real earning apps in pakistan .

  27. LS kiz said...

    ???? ??????? ?????? ????????? ??????????? ??????? ? ????????????? ?????? ?? ????? ??? ???? ????? ?????????? ???????. ??? ???????? ????? ??????????? ???? ?????? ????? ???? ? ??????????? ????????? ??? ??????? ???????. ????????? ????????? ?????????? ??????? ????????? ? ???? ????? ?????? ????? ?????? ???-?? ?? ?????? ?????. ?? ???????????? ?????????????? ????????? ?? ??????????? ??????????? ? ????????? ???????? ? ?????????????? ????????? ????????. ?????? ? ??????? 3? ????? ????? ? ??????. ??? ?? ????? ????????? ??????? ??? ?????? ??????? – ?????? ???????? ???????????? ??? ???? ? ????????? ??????? ????????. ??? ???????? ??????????? ??????????? ?????? ????????? ?????? ??????? ?????????? ?????????? ? ?????? ????????? ? ???? ? ??????. ????-????? ????? ????????? ??? ??????? ?????? ?????? ???????? ???????? ? ?????? ??? ?? ???????? ??? ?? ????? ? ?????????????. ?? ?????? ?????? ??????? ?????? ????? ?? ?????????? ? ????? ???????.

  28. RichardALONE said...

    ?????????? ?…????
    and .

  29. LS kiz said...

    ???? ??????? ?????? ?????????? ?????????? ??????????? ??????????? ??????? ? ????????????? ?????? ?? ????? ???????? ??????. ??? ????????? ?????? ???????? ????? ??????? ???? ? ??????????? ????????? ??? ?????-???? ????????????. ????????? ???????? ?????? ????-?????? ?????? ????? ?????? ???-?? ?? ?????? ?????. ?? ???????????? ?????????????? ?????? ?? ??????????? ??????????? ? ????????? ???????? ? ?????????????? ????????? ????????. ?????? ? ???????? ??????? ?????? ????????? ?????? ??? ??????????? ?????? ? ?????. ??? ?? ????? ????????? ??????? ??? ?????? ??????? – ?????? ????????? ?????????? ??????? ??????? ? ??????? ??????. ??? ???????? ??????????? ??????????? ?????? ????????? ?????? ??????? ?????????? ?????????? ? ?????? ????????? ? ???? ? ??????. ????-????? ????? ????????? ??? ??????? ?????? ?????? ???????? ???????? ? ?????????? ???????? ?? ??? ??? ???. ?? ?????? ?????? ??????????? ????? ?? ????? ?? ???? ??????.

  30. Bezomealmeere said...

    ??????? ????? ? ?????? ? ?? ???????? ??? ??????. ???????? ?? ?????? ?? ???? ? ??????? ?? ???????. ????? ? Telegram-????? ????? ??? ?????? ?? ????? ? ????? ?????????? ???????. ????????? ?????? ? ????? 10 ????? ?????? ????????? ?? ?????. ?????? ????? ????? ? ??? ? ?? ???? ? ???????? ????????. ????????? ??????? ?? ??? ???????

  31. Bezomealmeere said...

    ?????????? ??????? ??????? ??????? ?? ??? ???????? ?? ?????? ?? ????????. ????? Telegram-????? ????? ??? ?????? ?? ????? ??? ??????? ??????????? ??? ???? ???? ? ???????????. ????????? ????????? ?????? ???? ???????? ???????? ???? ? ??????????? ???????. ?????? ?????? ?? ????? ??????????? ??????? ?????? ? ??????? ??? ????????. ????? ??????? ????? ????? ??????

  32. forkpart.ru said...

    Forkpart.ru ?????????? ?????? ???????????? ??? ????? ??????? ?? ???????? ????. ? ???????? ???????????? ?????? ??????? ???????? ??? ?????? ? ????? ????????. ???????? ????????? ??????? ???????????? ? ????????? ? ?????????? ???? ?????? — ???????? ???????????? ????? ?????????. ?? ????? ???? ????? ??????? ???????????? ??????? ???????? ? ???????????????? ???????????? ?? ??????. ??????????? ???????????? ????????????? ? ??? ? ????????? ? ?? ??????????.

  33. RichardALONE said...

    ?????????? ?±???»???€?µ?? ??????????
    and .

  34. forkpart.ru said...

    ??? ??????? ??????? ??? ????? ???????? ??? ?????????????? ???????? Forkpart.ru ?????????? ???????????? ????????????? ??? ???????? ?????? ?????? ????????????. ? ???????? ?? ??????? ??? ??????????? ?????? ??????? ?????????? ??????. ??????? ????? ? ??????????? ???????? ??????? ??? ????? ??????? ? ????????. ???????? ?? ???? ? ????????? ????

  35. fqjae882 said...

    l207617 ???????? ??????

  36. mhngg600 said...

    d146506 ???????? ??????

  37. ???????? ?????? ????? ????? said...

    ????? ??? ? ????????????? ?????? ????? ???? ?????????????? ?????? ? ????? ????

  38. RichardALONE said...

    ?????????? ???????‡?°???‚ ???????‚????
    and .

  39. ????????????? ???????? ?????? said...

    ????? ??? ? ????????????? ????? ????? ???????? ??????????????????? ????? ????? ???????? ??????

« Older Comments

Add a Comment

 

© All content copyright 2024 | Privacy Statement | Admin Login